1. HOW WE HANDLE CUSTOMER INFORMATION
- We do not collect personal information when you visit our site unless you log on, place an order or register with us.
- When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
- MyHotArt.com.au is committed to reducing the amount of fraud it faces. Our policy is that we will prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us.
If any of the information you have supplied, is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.
- We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
- When you log on to our site, we may ask you your e-mail address and user ID, which is usually your name.
- If you belong to a participating Club, we may send information about specials we are offering to Club members. We may ask for information which identifies you as a club member. There will be an option to unsubscribe to such information, if you do not wish to receive it.
- When you submit feedback or questions via e-mail, or contact us for information about our Website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
- When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our site or to send you special offers.
- Our site contains links to other sites. MyHotArt.com.au is not responsible for the privacy practices or the content of other websites.
- By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and to track web usage. This information is used internally and is not shared with anyone else.
2. HOW WE PROTECT CUSTOMER INFORMATION
For credit card transactions, MyHotArt.com.au adds security by using Secure Sockets Layer (SSL) technology through third party services such as PayPal. This means that the credit card information you send is encrypted by your computer, and then decrypted again on third party server side, preventing others from accessing your private information in between. We do not store your credit card details.
3. HOW WE HANDLE MARKETING COMMUNICATIONS
MyHotArt.com.au has found that attractive, graphics-rich emails are a quick, effective and low-cost way to communicate with customers and prospects about new high tech products, clearance and auction items.
We do not want to send emails to you if you would prefer not to receive them.
Therefore, every email provides a way for you to unsubscribe from future emails. We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers.
Changes to our privacy policies and practices
Our privacy policies and practices may be reviewed and updated from time to time in line with customer expectations and legislative changes.
